Blog

AI insights, technical guides, and thought leadership for UK businesses.

Agentic Business Design
AI Agents Need Task-Scoped Permissions, Not Master Keys
Separate useful automation from unnecessary authority with workflow identities, enforced access limits and a tested way to withdraw permissions.
1 November 20266 min read
Agentic Business Design
Your AI Manual Fallback Needs a Capacity Test
Measure human throughput, prioritise essential work and rehearse recovery before an AI interruption exposes the gap between a workaround and a workable service.
30 October 20267 min read
Agentic Business Design
Build an AI Agent Service Catalogue Before Teams Create Their Own
A shared catalogue turns scattered agent experiments into reusable business services with visible owners, controls and evidence.
9 October 20268 min read
Agentic Business Design
Agentic Workflow Pilots Need an Autonomy Budget Before Production
A practical way to match an AI agent's freedom to the value and consequences of each business workflow.
5 October 20268 min read
Agentic Business Design
AI Agent Identities Need Joiner, Mover and Leaver Controls
Agent access should not outlive its owner, purpose or workflow. A practical identity lifecycle turns agent sprawl into something UK businesses can control.
30 September 20267 min read
Agentic Business Design
Agent Handoff Maps Should Come Before Multi-Agent Workflows
Multi-agent AI needs clear handoff maps before workflows scale across tools, data, teams and customer decisions.
27 September 20266 min read
Agentic Business Design
AI Agent Security Evidence Should Be In Supplier Contracts Before UK Teams Buy
Agentic AI buying now needs contract evidence for safeguards, logs, oversight, incident duties and shutdown controls before supplier pilots start.
12 September 20268 min read
Agentic Business Design
AI Agent Exception Taxonomies Should Come Before Autonomous Workflows Scale
AI agents need a practical exception taxonomy before autonomy scales, with clear escalation routes, stop conditions and recovery ownership.
1 September 20268 min read
Agentic Business Design
Agentic Payment Liability Maps Should Come Before UK Financial Services Launches
Agentic payments need consent, liability and fraud controls before UK financial firms let autonomous systems transact for customers.
1 September 20267 min read
Agentic Business Design
AI Agent Approval Queues Need Operating Design Before UK Teams Scale
Agentic AI needs more than human approval. UK firms need approval queues designed for speed, evidence and accountable intervention.
27 August 20267 min read
Agentic Business Design
AI Agent Handover Protocols Need To Be Designed Before Delegation
AI agents need structured handovers before they touch customers, money, personal data or live systems.
17 August 20267 min read
Agentic Business Design
AI Delegation Registers Are Becoming The Operating Manual For Business Agents
AI agents need a register of delegated authority before they touch live business workflows.
16 August 20267 min read